Last Updated: 15 Jan 2025
1. Introduction
Welcome to PET Yachts LLC (“we,” “us,” or “our”). Our headquarters is located at Al-Wasi, 640-0 Office 3-141, Al Diyar, Emirati Arabi Uniti. We own and operate petyachts.com (“Site”), providing luxury yacht charter services worldwide, including in Dubai, Monaco, and other international locations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our services.
By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with its terms, please do not access or use our Site.
2. Information We Collect
- Personal InformationContact Details: Name, email address, phone number, mailing address.
Billing Information: Payment card details, billing addresses (collected securely via third-party payment providers where applicable).
Communications: Any information you provide when contacting us via email, phone, or other communication channels. - Non-Personal InformationUsage Data: IP address, browser type, operating system, the pages of our Site you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Cookies and Similar Technologies: We use cookies to personalize content, provide social media features, analyze traffic, and tailor advertising.
3. How We Use Your Information
We use your information to:
- Provide Services: Fulfill yacht charter requests, respond to inquiries, and manage bookings.
- Improve Our Site: Understand how visitors use our Site, optimize user experience, and maintain Site security.
- Marketing and Communications: Send promotional materials, newsletters, or other marketing communications where you have opted in.
- Legal and Regulatory Compliance: Comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.
4. Cookies and Tracking Technologies
We use cookies, beacons, and similar tracking technologies to collect information about your browsing activities. You can typically refuse cookies through your browser settings, though doing so may limit certain functionalities of our Site.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our Site.
- Analytical/Performance Cookies: Help us count visitors and understand how users navigate our Site.
- Functionality Cookies: Remember your preferences and personalize the Site experience.
- Targeting/Advertising Cookies: Track browsing habits to deliver more relevant ads.
5. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party companies or individuals that facilitate our services, such as payment processors, email service providers, hosting, and analytics.
- Affiliates and Partners: If you request add-on services (e.g., special catering, photography, etc.), we may share limited contact details with trusted partners to deliver a seamless service.
- Legal Compliance: We may disclose your information if required by law, court order, government regulation, or to protect our rights, safety, or property.
6. International Data Transfers
Given our global operations (including Dubai, Monaco, and other jurisdictions), your personal information may be transferred to—and processed in—countries outside your place of residence. We strive to ensure that your personal information receives an adequate level of protection, including through legally recognized transfer mechanisms and contractual safeguards.
7. Data Security
We use administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, use, alteration, and disclosure. Although we strive to protect your information, no security measures are perfect or impenetrable.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for regulatory compliance).
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete personal data.
- Erasure: Request deletion of your personal data, subject to certain conditions.
- Restriction: Ask us to restrict processing of your personal data.
- Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: Object to certain processing activities, such as direct marketing.
- Withdraw Consent: Where applicable, withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
10. Children’s Privacy
Our Site and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected personal information from a minor, please contact us so we can take steps to delete such data.
11. Third-Party Links
Our Site may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will provide notice via our Site or other appropriate means.
13. Contact Us
If you have questions, concerns, or would like to exercise your legal rights regarding this Privacy Policy, please reach out to us at:
PET Yachts LLC Al-Wasi, 640-0 Office 3-141 Al Diyar, Emirati Arabi Uniti
Website: petyachts.com
Email: [email protected]
Phone: +971 55 956 0000